Frequently asked questions

Wefeel is a modern platform connecting users with qualified mental and emotional health specialists. We offer a wide range of services — psychotherapy, emotional support, consultations with nutritional psychologists, and sessions with yoga, breathing and doula specialists. Our goal is to provide a holistic approach to health that includes mind, body and spirit.

Wefeel gives you fast access to professional therapists and specialists. After signing up, you pick the area of support you're interested in and book an online session. Meetings happen by video call, voice call or chat — whatever suits you.

Yes — we take your privacy and anonymity seriously. Your personal data is protected to the highest security standards, and all conversations with therapists and specialists are fully confidential.

To help you choose, we've built detailed specialist profiles where you'll find information about their experience, specializations and therapeutic approach. You can also fill out a short questionnaire that helps match you with the right expert. Our support team is also available to advise you personally.

Wefeel works with a wide range of specialists, including:

• Psychotherapists and psychologists
• Nutritional psychologists
• Yoga and breathing instructors
• Doulas (specialists supporting the perinatal period)
• Personal development coaches

This way you can take advantage of holistic support that covers both mental and physical health.

Session prices vary depending on the specialist and the type of consultation. You'll find detailed pricing on each expert's profile before booking. We're committed to full price transparency.

A standard therapy session is 50 minutes. For other specialists — yoga instructors or nutritional psychologists, for example — the session length can be tailored to your needs.

Yes, you can cancel or reschedule a session at no extra cost, as long as you do so at least 24 hours before the booked time. Later cancellations may be subject to fees in line with the platform's policy.

Our specialists offer help across a wide range of areas, including:

• Stress and professional burnout
• Relationship difficulties
• Depression, anxiety and trauma
• Building healthy eating habits
• Preparing for birth and perinatal support
• Breathing practices and yoga as tools for stress relief

Yes, our platform operates globally. All sessions happen online, so you can get support regardless of where you live. Many of our specialists work in multiple languages, including Polish.

Yes. Research confirms that online therapy is just as effective as traditional in-office sessions. On top of that, it offers more flexibility and convenience by removing the need to travel.

You can pay for sessions by card, bank transfer, or other payment methods available on the platform. All transactions are secure and encrypted.

If you don't feel comfortable with your chosen specialist, you can change at any time. Your satisfaction and the results of your work together are our priority.

Yes — the platform is fully accessible both on computers and on mobile devices. You can use it through a browser or a mobile app.

Yes, our therapists also specialise in working with couples and families. We help resolve conflicts, improve communication and build stronger, healthier relationships.

A client account is created in two steps: sign up via our authentication system (email + password) and a short form with your name and terms acceptance. The client account unlocks gated Education content and, soon, online session booking.